ISO Standard Internal Auditing, Process Based, per ISO 19011

What You Can Expect from this Seminar

Participants will gain skills to successfully conduct internal quality or environmental system audits.

  • Define basic quality/environmental system definitions
  • Describe the purpose and role of the internal auditor
  • Demonstrate effective communication skills and questioning techniques
  • Apply conflict management skills
  • Plan for an internal quality/environmental system audit
  • Prepare for an internal quality/environmental system audit
  • Perform a quality/environmental system audit in an organization or by using case studies

Seminar Content

Training Activity Outputs

  • Audit report form for the organization(s)
  • Tools for gathering information such as checksheets, question lists, annotated procedures, etc.
  • Internal audit plans (process structured)
  • Audit notification letter/memo
  • Final audit report 

Intended Learning/Training Outcomes

  • Consistent internal auditing methods
  • Consistent internal auditing documentation
  • Consistent internal auditing process
  • Trained internal auditors

Who Should Attend?

Representatives from the implementation team and representatives from key functional groups

Top

Control Plans/APQP/PPAP and FMEA (ON-SITE ONLY)

What You Can Expect from this Seminar

To describe the process and reporting requirements that are a part of APQP/CP/FMEA.  Participants will gain an understanding of what needs to take place for a robust planning process to ensure prevention of production problems.

Seminar Content

Participants in this course will be able to demonstrate knowledge and understanding of:

  • The phases of APQP and its relationship to the process model Plan/Do/Check/Act;
  • The timing for APQP;
  • The checklists in the reference manual;
  • When control Plans are required; and,
  • How APQP relates to other quality analytical techniques.
  • The “rules” for PPAP submissions
  • Define failure and how FMEA can reduce the risk of failure
  • Define the relationship of FMEA to quality planning and prevention
  • Identify the differences between a design and process FMEA
  • List the key elements of a FMEA
  • Develop a design FMEA
  • List typical failure modes, causes and effects
  • Determine the relationship of FMEA to Quality Planning

Who Should Attend?

Cross-functional team members who are responsible for advanced product quality planning; executives and managers wishing to become familiar with the process and the benefits associated with APQP/CP/FMEA.

Price: $395.00

View Program Schedule >>

Top

Understanding ISO 9001

What You Can Expect from this Seminar

The workshop focuses upon the clauses to ISO 9001 that are contained in the Standard and how they relate to how your company does business.

Seminar Content

  • Understand the Inter-relationship of ISO 9000, ISO 9001, and ISO 9004
  • The Eight Quality Management Principles
  • An in-depth review of the clauses
  • Application of the Standard
  • Terminology
  • The Process Model – focusing on the customer and continuous improvement
  • ISO 9001 and ISO 14000
  • ISO 9001 and ISO 9004 – the Consistent Pair
  • The Eight Clauses
  • Required Procedures and Records
  • Implications for Implementation/Conversion

Who Should Attend?

It will be especially valuable for Top Management, Management Representatives, External and Internal Auditors and Quality Personnel.

Price: $129.00

View Program Schedule >>

Top

Understanding ISO 14001

What You Can Expect from this Seminar

An in-depth examination of ISO 14001 and the benefits of a compliant EMS

Seminar Content

  • Environmental Management – Critical Issues
  • The Purpose of an EMS
  • Benefits of an EMS
  • The ISO 14000 “Family” of Standards
  • Developing an EMS Policy
  • Environmental Planning
  • The Operation of an EMS
  • EMS Auditing and Corrective Action
  • Environmental Management Review
  • ISO 14000 and ISO 9001:2008

Who Should Attend?

Executive Management, Environmental/Quality Personnel, Internal Auditors and Implementation Team Members.

Price: $129.00

View Program Schedule >>

Top

Understanding ISO/TS 16949

What You Can Expect from this Seminar

Participants will gain conceptual knowledge and skills to be able to implement the Standard, customer requirements of ISO/TS 16949 and communicate the intent and benefits of a QMS.

  • Be able to translate the requirements of ISO/TS 16949 into their QMS
  • Understand the role of the reference manuals
  • Use ISO/TS 16949 to increase customer satisfaction and reduce waste and variation in their business

Seminar Content

  • Learn the intent and purpose of ISO/TS 16949
  • Understand the differences between a detection and prevention oriented system
  • Explain the related requirements and customer specific requirements in relation to ISO 9001:2008
  • Understand the inter-relationship of the reference manuals

Who Should Attend?

Management, Steering Committee Members, Implementation Teams, Internal Auditors, Management Representatives, Quality Personnel and those interested in learning the requirements of the automotive sector.

Price: $129.00

View Program Schedule >>

Top

Understanding ISO 13485

What You Can Expect from this Seminar

An in-depth examination of ISO 13485 and the benefits of a compliant QMS

Seminar Content

  • An overview and discussion of each clause
  • The Purpose of an QMS
  • Benefits of a QMS
  • The ISO 13485 “Family” of Standards
  • Developing a QMS
  • QMS Planning
  • The Operation of a QMS
  • ISO 13485 Auditing and Corrective Action (review)
  • Management Review
  • Links with ISO 9001:2008

Who Should Attend?

Executive Management, Quality Personnel, Internal Auditors and Implementation Team Members.

Price: $129.00

View Program Schedule >>

Top

Understanding AS9100

What You Can Expect from this Seminar

An in-depth examination of AS9100 and the benefits of a compliant QMS

Seminar Content

  • An overview and discussion of each clause
  • The Purpose of an QMS
  • Benefits of a QMS
  • The AS9100 “Family” of Standards
  • Developing a QMS
  • QMS Planning
  • The Operation of a QMS
  • AS9100 Auditing and Corrective Action (review)
  • Management Review
  • Links with ISO 9001:2008

Who Should Attend?

Executive Management, Quality Personnel, Internal Auditors and Implementation Team Members.

Price: $129.00

View Program Schedule >>

Top

Understanding OHSAS 18001

What You Can Expect from this Seminar

An in-depth examination of OHSAS 18001 and the benefits of a compliant OHSMS.

Seminar Content

  • OHS Management – Critical Issues
  • The Purpose of an OHSMS
  • Benefits of an OHSMS
  • The ISO 18000 “Family” of Standards
  • Developing an OHSMS Policy
  • OHSAS Planning
  • The Operation of an OHSMS
  • OHSMS Auditing and Corrective Action
  • Management Review
  • Links with ISO 14001:2004 and ISO 9001:2008

Who Should Attend?

Executive Management, Safety/Occupational Health/Environmental/Quality Personnel, Internal Auditors and Implementation Team Members.

Price: $129.00

View Program Schedule >>

Top