Contact
UDit Service Desk
Call-in: 937-229-3888Walk-in: Anderson Ctr. 28
helpdesk@udayton.edu
See our hours
Using Campus Phones
For More Information
Placing Calls
Service |
Dialing Instruction |
| AT&T operator | Dial 8 + 00 |
| Campus to campus call | The University of Dayton uses five-digit dialing. For on-campus calls, use the last 5 digits of 229- and 627- extensions. Example: 229-1000 = 91000 or 627-1000 = 7100 |
| Calling to campus from off campus | To call a University administrative office from off campus, use the 229 prefix. To call a student residence, use the prefix 627. |
| Directory assistance (There is a charge for directory assistance calls.) | Long distance: dial 8 + 1 + area code + 555-1212 Local: dial 8 + 555-1212 |
| Emergency call from campus phones | Dial 911 or Public Safety at 937-229-2121 |
| International calls | Dial 8 + 011 + country code + city code + phone number |
| Local call | Dial 8 + phone number |
| Long distance calls from an unrestricted campus phone: (Any call requiring 8 + 1) | Dial 8 + 1 + area code + phone number |
| Long distance calls from a restricted campus phone (all student phones and some office phones) | Dial 66 + your access code (you will hear a dial tone) + 8 + 1 + area code + phone number. If you did not hear a dial tone after your access code, hang up and dial again. |
| Operator assistance calls through off-campus operators (collect, third number and credit card calls ) | Dial 8 + 0 + area code + number |
| University Operator | Dial 0 |
Phone Charges
| Role | Service | Billing |
| Faculty/Staff | Local Long Distance Voicemail |
All services directly deducted from departmental budgets with a monthly journal entry through Controller's Office. |
| Student |
Local Long Distance |
No charge Monthly itemized statement from Telecom and |
Note: Long distance calls require an authorization code. Contact the Help Desk to request a code. Be prepared to show your ID in person or verify some information via phone. Faculty and staff will be contacted by a technician for billing and user information. Student authorization codes will be sent via email.
TopPhone Manuals
Departmental, faculty and staff phones are selected based on the location of the phone and the role of the user assigned to the phone. The manuals provide guidance on usage of features available for each phone model.
| Analog | Digital | VOIP |
| 9110 (PDF) SP100 (PDF) |
2616 (PDF) 3904 (PDF) |
1120E (PDF) 1140E (PDF) |
Enhanced Feature Documentation
| Feature | Documentation |
| Automatic Call Distribution (ACD) | 2616 User Manual |