Tuesday, May 15
The University of Dayton Center for Leadership: Effective Conflict Management
08:30 AM - 04:30 PM
Location: 1700 S. Patterson Blvd.
Cost: The cost to attend a Professional Development Program is $0.00. HR will pay for you up to four Professional Development Programs annually for all UD and UDRI full-time employees through continuing education funds for this program.

Managing conflict effectively can increase efficiency and improve morale. This workshop will review the five conflict styles and assess your conflict style by utilizing the Thomas Kilmann Conflict Mode instrument. The advantages and pitfalls of each of the styles will be discussed. The six sources of the organizational conflict will be reviewed along with steps to resolve them. A list of conflict management suggestions will be discussed to help identify an effective conflict management procedure for your work group. The key steps in resolving conflict will be presented and applied to your work setting. Participants will have an opportunity to practice being a third party facilitator for two individuals experiencing conflict.

Contact Information:
Name: University of Dayton Center for Leadership
Phone: 937- 229-3115