The University of Dayton Center for Leadership: Making a Positive Impact on Customer Relationships

Tuesday, October 30

Time: 8:30 a.m. — 4:30 p.m.

Location: 1700 S. Patterson Blvd.

More Info:  https://udayton.edu/centerforleadership/professional/index.php

Cost:  The cost to attend a Professional Development Program is $0.00. HR will pay for you up to four Professional Development Programs annually for all UD and UDRI full-time employees through continuing education funds for this program.

“You don’t get a second chance to make a good first impression.” Repeat business and referrals are crucial to the success of any business. This program will share how to make a positive impact on every internal and external customer relationship. Focusing on the importance of building relationships, you will learn how to sustain attentiveness to internal and external customer service and to overcome barriers for positive relationships.

Contact Information:

Name:  University of Dayton Center for Leadership
Website:  https://udayton.edu/centerforleadership/professional/index.php
Phone:  937- 229-3115
Email:  leadership@udayton.edu