Become A Secret Shopper:

What does it mean to be a Secret Shopper?

Help advise the Dining Services Management Team with the quality control of each of the dining facilities!

  • Cleanliness
  • Customer Service
  • Quality & Value of food

Calling all Candidates:

If you are a first year student with the traditional flex meal plan, you just might be an ideal candidate! *(Upperclassmen welcomed, underclassmen preferred).

Dining Services is here to serve the UD community! The student body makes up a significant portion of the campus community and your feedback is very important to us! Help us to best serve you by providing us with your thoughts on how we are doing!

Candidate Qualifiers:

  • Academic Level (Freshman, Sophomore, Junior, Senior)
  • Meal Plan
  • Flexibility in schedule
  • Customer Service Experience
  • Enjoys trying new foods

Application Proccess:

  • Get your resume together
  • Apply online at Handshake
  • Set up an interview

The Benefit of Becoming A Secret Shopper:

Being selected to become a Secret Shopper will not only help you build your resume as a Quality Assurance Advisor, but you will also have the opportunity to make a difference within each dining facility. As an advisor, you will be asked to participate in completing meal assignments that require you to visit a particular dining faciility and note specific things as they relate to the given criteria. Upon completion of the meal assignment, you will need to attend a meeting to discuss your findings, turn in a quick survey, along with a valid receipt indicating your assigned meal purchase. At the end of the semester, for every completed meal assignment, those on the flex meal plan will be eligible for a credit in the total amount of the assignment receipts!

*(Participating students are paid for meetings & meal assignments. An allowance is given for each meal assignment to those participants with the neighborhood meal plan).